Cool Careers in Money: Meet Lead/Digital Banking Specialist Briana Walker

By Arkansas Next on Friday, April 5, 2024


Paragould High School grad Briana Walker started as a teller at First National Bank, working her way up to lead/digital banking specialist. She credits climbing the ladder to learning on the job and to her boss, Blake Gunn, for having faith in her. 

“There are more opportunities than you think in banking,” Briana said. “I didn’t realize when I was younger that there’s a lot that goes on behind the scenes operationally just to run a standard day at the bank. There are jobs in this field that fit all different types of personalities and interests, not just those interested in math/finance.” Her day-to-day responsibilities include assisting customers and employers with all digital matters. This could look like answering questions or solving problems customers are having while they use the First National Bank website and mobile app. 

“With technology advancing every day, my job is constantly evolving, and that excites me,” Briana said. “A big misconception about my job, and a lot of other banking jobs, is that you must excel in mathematics to be successful. If you are a good hands-on learner and self-motivated, you can easily achieve any goals in this field.”

What to expect on payday:

$79,124 - Average annual salary for digital banking specialists in Arkansas”

 As of Feb. 1, 2024, the average annual salary range was $43,800 to $130,651 in Arkansas, proving there are a lot of ladder rungs to climb in this field.*

Sources: *

“When I was younger, I didn’t realize there’s a lot that goes on behind the scenes operationally just to run a standard day at the bank.”- Briana Walker

  • Marketing
  • Business
  • Mass Communications
  • Member Services Specialist
  • Compliance Specialist
  • Marketing Coordinator
  • Loan Servicing Specialist
  • you want to work with technology.
  • you like learning as you go.
  • you have a knack for solving problems.
  • you're a good communicator.
  • people tell you you're patient.